![]() surely thats dangerous in my hands!ģ) I then checked to see if i could access the secured sites and it worked.Ĥ) I then did the checking of the global sign root ca certificates and it matches the 5 check marks on the trouble shooting page. Still no luck.Ģ A+B resetting hst files) i ran the windows limited access repair tool that says i am good, (perhaps i wasnt properly in admin mode? How do i do that?)Īnd good god i will not be manually resetting host files because for sure I'll destroy my comp. So i shut down the whole comp and rebooted. off both the links which i didnt think you were supposed to be able to but i can. ![]() I searched the help forums, i have followed instructions to check i am connecting to the adobe server that i got from the resolve connections errors page.ġ) i see the dual image, so that means i have a connection to adobe activation servers.Ģ) i clicked on the link that takes me to a secured site that then says PONG, and i saw the pong. but old faithful was working for 3 months and had the minimum system requirements listed on the box, so why can't it recognize I am online now? This is a pc windows 7 which ironically is older than the dying comp. I have registered it years ago, this is on my second comp as the first is dyeing, so it was functioning on this one for the last 3 months. It started about 2 months ago by asking me to sign in to adobe everytime i started the program, ok so I started signing in, (i figured it was a security update) then it upped the anti by then telling me to verify my serial number starting last month, ok i inputted that (what a pain to sign in AND input the 16 digits serial number each time!) then now after 2 months of this nonsense it says I am not connected to the internet and as such it won't open my software. I had 1 month of it running fine on this comp. Hello my copy I have owned and used for maybe 8 ish years is now malfunctioning. cannot try the first comp as its dyeing so i have however used this comp for 3 months with this software and it was working. This is second computer i have program installed on. Previously running on this computer no problem (1st month fine before first issues popped up) Personally owned copy of PS elements 14, owned for about 8 years He asked for my contact number and I gave it to him.I am adding a lot of DETAILED info, please read it all before answering with generic things that i have already done. I just want to activate my software that I own! He said that the only way was to upgrade my software! I was furious and said that this was dishonest and that I wanted to speak to his superior. He came back shortly and said that they don't support this version anymore. The guy over there said to wait and to let him check into my account. That's when I contacted customer support. This time the error message is that it failed to activate it and I was to contact customer support. So I try to re-enter the same serial number. Only 1 other machine was shown so I deactivated that one. So I went back to my account to see which machines were activated so that I could deactivate some. My original error was that I had too many machines activated to use it. It had my original serial number there too. ![]() I re-downloaded it from my account portal.
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